At Cashmate Technologies Private Limited, we strive to deliver our products and services in the most efficient and timely manner. This Shipping Policy outlines the modalities related to the delivery of digital products and physical items (where applicable), including expected delivery timelines and methods.

1. Digital Product Delivery :

Our offerings for Travel Tickets are processed digitally and delivered electronically.

A. Delivery Channels

• Email (to the registered email address)

• SMS or WhatsApp (to the registered mobile number)

• In-app notifications (if applicable)

B. Delivery Timelines

• Travel Tickets: Within 10 minutes of successful booking confirmation.

In the rare event of non-receipt of the digital product, customers are advised to:

• Check spam/promotions folder in email.

• Ensure mobile number/email was entered correctly.

• Contact our support team within 24 hours for re-delivery assistance.

While we strive to ensure timely delivery, delays may occasionally occur due to:

• Technical issues

• Bank/payment gateway downtime

• Public holidays or weekends

• Courier delays (for physical products, if applicable)

2. Customer Support :

For shipping-related assistance, please contact us at:

Email: operations@gocashmate.com
Phone: +91 8810412828
Working Hours: 10:00 AM to 7:00 PM (Monday to Saturday)

3. Policy Updates :

This Shipping Policy may be revised or updated at our discretion. Customers are
advised to review this page periodically for any changes.